This Privacy Policy explains how FreshWaterFlow collects, uses, and shares personal information when you visit or make a purchase through https://freshwaterflow.com/ (“the Site”).
We collect two types of information: Device Information and Order Information. Device Information is gathered automatically when you visit the Site, including details about your device (web browser, IP address, time zone) and browsing activity (pages viewed, referral sources, interactions). This is collected using technologies like cookies (small data files with anonymous unique identifiers), log files (recording IP address, browser type, timestamps), and web beacons (tracking browsing activity).
Order Information is collected when you place or attempt to place an order, including your name, billing and shipping addresses, email, phone number, and payment details (processed securely through our payment partner, PayPal).
We use your information for several purposes. Order processing involves fulfilling purchases, arranging shipping, sending confirmations, and communicating about your order. We also use device information to prevent fraud and enhance site security, and analyze user interactions to improve site performance, user experience, and marketing efforts.
Your personal information may be shared with trusted third parties (such as shipping providers or payment processors) to deliver the services you request. We may also disclose information to comply with legal requirements, respond to law enforcement, or protect our rights.
While we may use non-personalized data to show relevant ads, we do not engage in personalized behavioral advertising. For more on industry advertising practices, you can refer to resources like the Network Advertising Initiative.
You have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, contact us at service@freshwaterflow.com. European residents should note that their data may be transferred to the U.S. for processing, in line with legal bases such as contract fulfillment or legitimate business interests.
We retain order information for record-keeping purposes unless you request deletion, in accordance with legal obligations and your rights.
This Privacy Policy may be updated periodically. We encourage you to review this page for changes, which will be effective upon posting.
For questions or concerns about this policy, contact us at:
Email: service@freshwaterflow.com
Updated on 12th May, 2025