At FreshWaterFlow, we’re dedicated to getting your order to you quickly and efficiently. Please review the shipping details below to understand how and when your order will be delivered.
Shipping Coverage
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We currently only ship within the United States.
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Free standard shipping is offered on all orders, with no minimum purchase required.
Order Processing Time
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Orders are typically processed and prepared for shipment within 1–2 business days after payment confirmation.
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Please note that during peak seasons or promotional periods, processing times may be slightly extended.
Shipping Method & Estimated Delivery
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Carrier: USPS First Class
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Estimated Delivery Time: 2–3 business days for most U.S. destinations
(Delivery times may be longer for remote or rural areas.)
Order Cut-Off Time
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Orders placed by 5:00 PM ET (Monday–Friday) will be processed the same business day.
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Orders placed after 5:00 PM ET, on weekends, or on federal holidays will be processed on the next business day.
Tracking & Notifications
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Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
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You can use this tracking number to monitor your package’s delivery progress.
Additional Information
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While we strive to meet the delivery timeframes above, unexpected delays may occur due to weather conditions, carrier issues, or peak shipping periods.
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If your package is taking longer than expected or if you encounter any issues, feel free to contact our support team.
Contact Us
If you have any questions or concerns regarding your order, our customer support team is here to help:
Email: service@freshwaterflow.com
Support Hours: Monday–Sunday, 10:00 AM – 5:00 PM MST